Remapping outlook profile

How to Remap (Change) the Outlook Profile in Windows 10

1. Open Mail Settings

• Press Win + R, type control, and press Enter to open the Control Panel.
  
  

• In the Search Box (top-right), type Mail and click Mail (Microsoft Outlook).
  
  

2. Create a New Outlook Profile

• Click Show Profiles.
  
  

• Click Add, name the new profile (e.g., "NewProfile"), and click OK.
  
  

• Follow the prompts to add your email account(s).
  
  

3. Set the New Profile as Default

• Under When starting Microsoft Outlook, use this profile:
  
  

  • Select Always use this profile.
    
    

  • Choose your new profile from the dropdown.
    
    

• Click Apply, then OK.
  
  

4. Restart Outlook

• Open Outlook, and it will use the new profile.

Why You Might Want to Remap (Change) Your Outlook Profile

1. Fix Corruption Issues – If Outlook is slow, crashing, or not syncing emails properly, a new profile can resolve data corruption.
   
   

2. Switch to a New Email Setup – If you've changed your work or personal email, a new profile prevents conflicts with old settings.
   
   

3. Resolve Connection Issues – Sometimes, Outlook won’t connect to the server, and a new profile ensures a fresh start.
   
   

4. Multiple Exchange Accounts – If you're moving to a new Exchange server (e.g., job change), remapping ensures a clean connection.
   
   

5. Organizational Policy Changes – IT departments may require employees to set up new profiles for compliance or security reasons.
   
   

Why You Might Avoid Remapping Your Outlook Profile

1. Loss of Local Data – Cached emails, autocomplete entries, and offline data may be lost unless properly backed up.
   
   

2. Reconfiguration Hassle – You'll need to re-enter email settings, signatures, and custom rules.
   
   

3. Re-Syncing Large Mailboxes – If you have a large mailbox, Outlook may take a long time to download emails again.
   
   

4. Shared Mailbox Issues – If you access shared mailboxes, you may need to manually re-add them.
   
   

5. Add-Ins and Customizations Reset – Any Outlook add-ins or custom settings (like views and categories) may need to be reconfigured.
   
   

Alternative to Remapping Your Profile

If you want to troubleshoot Outlook issues without creating a new profile, try these first:

1. Repair Outlook Data File
   
   

   • Run SCANPST.EXE (found in C:\Program Files\Microsoft Office\root\OfficeXX\).
     
     

   • Select your .pst or .ost file and repair it.
     
     

2. Clear Outlook Cache
   
   

   • Close Outlook.
     
     

   • Navigate to %localappdata%\Microsoft\Outlook\RoamCache and delete the cache files.
     
     

3. Disable and Re-Enable Cached Mode
   
   

   • Go to File > Account Settings > Change and toggle Use Cached Exchange Mode.
     
     

4. Check for Outlook Updates
   
   

   • Go to File > Office Account > Update Options > Update Now.
     
     

5. Create a Temporary Profile for Testing
   
   

   • Instead of deleting your old profile, create a second one and switch between them. If the new one works, then delete the old one.